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LDE2000 – Emotional Intelligence

LDE2000 – Emotional Intelligence

Duration: 52 days
Price: $1,199.00
16 PDUs

Group discounts available.

Requirements
Associate degree, or global equivalent, plus 1-3 years of information and management systems experience.

Description

Emotional intelligence is the ability to recognize and manage emotions. Through a range of interactive activities, participants will learn how to develop their abilities to recognize and manage emotions.

Learning Objectives

• What is emotional intelligence?
• Define self-management, self-awareness, self-regulation, self-motivation and empathy
• Tools and Techniques for managing your emotions
• Communication skills
• Communicate with others in a non-verbal manner
• Interpret and manage your emotions in any situation
• Effectively impact others emotional experiences
• Relate emotional intelligence to workplace situations
• Social intelligence
• What is conflict?
• Managing conflict situations
• Influence others

Who Should Attend

Managers, team leaders, supervisors and functional managers.

Method of Delivery

• Onsite/Live class instructions or Online web seminar
• Lectures
• Open discussion
• Case studies
• Surveys

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